How are the products shipped?

The products, whether in Greece or abroad, are sent through a courier company. Our company has a department that collects the orders. There, specialized staff separate them by country and then prepare and route them for shipment.

What should I do if my shipment is late in delivery?

All orders that leave from us have a unique tracking number assigned by the shipping company. Using this on the carrier's website you can track the progress of your shipment.

How are shipping costs abroad calculated?

The cost of each shipment is based on the courier company's price list. By purchasing a product from us at the final cost you pay the transport charge, the fuel surcharge as well as the VAT. Any other charges that may arise from the customs of the respective country are additional and are borne by the customer.

What is the packaging of the orders.

Orders are shipped in a box with inoxstores details and inside the products are packed in a sealed clear nylon bag. For security reasons, the company maintains a photographic file with the contents of each package before it is closed and sealed with a special sticker.